Adaptec DirectCD Wizard 3.04_D10 troubleshooting solution Manual
Note: This
constructed manual will only tell you how to fix the bellow problem in Adaptec
Easy CD Creator 4.
Problem One
As shown in diagram 1:1 the problem with the Adaptec
Easy CD Creator is that there is no supported CD-R/CD-RW drive! The software
that is not supported along with the drive brings upon technically this
problem. In a simpler way of putting it the drive cannot be read correctly by
the software and is forming a block between the software that is installed and
the designated drive that is installed on the system. Part of the problem also
is the compatibility of the OS (Operating System) that is not made to be
compatible with the drive.
Diagram 1:1
As you can see the area near the Properties push button and
the Media Status bar are both blank. In such incidents the properties feature
is blocked as well from usage. In so doing the individual experiencing this
problem cannot select his or her drive letter.
Diagram 2:2
Problem two
In diagram 2:2 you can see a typical Win ME operating system
that has the Adaptec Easy CD Creator 4 installed on the system. The other part
of the problem is that not all the software was installed onto the system. As you
can see the Quick Reference Guide is not installed on the system.
Diagram 3:3
The hardware in diagram 3:3 is working correctly despite
that the Hardware version is not available.
Diagram 4:4
Problem three
It is also recommended to check the Settings tab to make
sure that the Reserved drive letter is assigned to the drive that you are using
as you CD-ROM drive letter in this case it’s E:
When you are done checking all that then your ready for the
next step. The next step is to uninstall the Direct CD along with the Adaptec
Easy CD Creator 4 software. You can do this by selecting the Direct CD option
and Adaptec Easy CD Creator from the Add/Remove in the control panel once
clicked a screen will pop up like this one:
Diagram 5:5
Solution
Go where it says Easy CD Creator 4 and click on Add/Remove
the software will prompt you if you are sure say yes to all when asked. The
software will uninstall. Do the same to Direct CD.
After doing the removal of the software, install the Easy CD
Creator 5 Platinum version.
A similar screen will pop up after the installation like the
very first error message stating that “The drive is not compatible with Direct
CD” In this instance disregard it.
Go the Internet and enter into the Roxio Website at http://www.roxio.com and download the update
of the Roxio software that fixes this problem.
Reboot the computer and the problem is solved.